This is the most common call we receive. We try to maintain
accurate estimates from our suppliers however sometimes this information is
not available. Occassionally we will not be able to obtain an item as it has
become discontinued or is not available from the manufacturer. Inventory availability
changes every day so check our website often.
Return to top
Yes, you can place the order just as if it was in stock.
We will place your order in a hold status and ship it as soon as we possibly
can. If we cannot ship it within 30 days we will automatically cancel your order.
Return to top
You will receive three email notifications from us. The
first is your Receipt. You will receive this email immediately after your order
is placed at the email address you provided on the order form. If you do not
receive this e-mail it is because the address you provided was incorrect, your
e-mail filters are blocking our e-mail or your order was not received by us.
The second e-mail will be an Order Confirmation email. This email is generated
once your order has been processed and your credit card has been charged. It
will recap the important information and inform you of your order's shipping
status.
The third email you will receive is your Shipping email. You will usually receive
this e-mail approximately 1 business day after your order has has shipped from
our warehouse. It will contain your tracking number and a link to the UPS web
site.
In the event you do not receive a shipping notification from us within 2 business
days after placing your order with us, we want to hear from you. Please contact
our service department.
Return to top
At Everything NYC we take your privacy as seriously as you
do. To ensure your privacy we use the most up-to-date encryption technology.
Your billing, credit card, and account information is encrypted; none of this
can be read as it travels to our system.
We do not sell, trade, or otherwise share your personal
information, such as name, email address, physical address, phone numbers, buying
history, etc. without your permission. Your information stays here, period.
You do not have to worry about receiving unsolicited email from other companies
or individuals as a result of shopping at Everything
NYC. Every email or newsletter we send comes
with a link to unsubscribe. We do, on occasion, send out an email announcement
to inform our customers when we add a major new feature to our website or for
special promotions.
Return to top
